![]() ![]() If you don't see the Verify option, open Microsoft Edge on their device and verify the account at. Select Start > Settings > Accounts Select Verify and follow the prompts to verify their account. Verify that your child's Microsoft account didn't expire: Have them sign in with their Microsoft account on their device. Sign in: Make sure your child is signed in with their Microsoft account on their device. ![]() As an administrator they can change or break the Family Safety settings. Select > Settings > Accounts > Family & other users > Choose your child's account > Change account type > In the dialog choose Standard user and select ok to save the change. Set their account as a standard user: Your child might be set as an Administrator on the device. Try rebooting your family’s devices: Select Start > Power > Restart. Check for the latest Windows update: Select Start > Settings > Update & security > Windows Update > Check for updates and install any available updates. ![]()
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